Industry: Manufacturing & Production
Job Category: Information Technology – System Support
ABOUT OUR COMPANY
Our company, a Fortune 500 company, is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, the company helps to transform the way we fly, drive, and build. We are proud that 77% of our employees are happy working for the company and would recommend it as a great place to work and that 80% of our employees would recommend their managers to others.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our shareholders.
This position is subject to Export Control Law
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology.
United States Equal Employment Opportunity Statement
The company affirms its policy to operate without discrimination because of race, color, religion, national origin, disability, sexual orientation, gender identity/expression, veteran status, genetic information, sex or age.
Manage and support manufacturing infrastructure that support GRP locations, using standard IT lifecycle methodologies; platforms include Windows Server 2016/2019, SQL Server 2014/2016, VMWare/vSphere, Remote Desktop/Terminal Server Services
Plan, coordinate, and monitor infrastructure project activities to achieve goals within defined performance metrics.
Develop tools and practices to improve the operation of the systems and facilities.
Manage the hardware and software inventory and licensing, according to the legal and business requirements.
Work across a global IT support team to share information and best practices.
Supports the company’s Compliance activities by performing annual system testing for adherence to IT System and SOX Audit requirements, assists SOX audit teams and internal audit teams as required, and performs Disaster Recovery testing as required.
Manage small infrastructure team, including staffing recommendations, assignment and prioritization of projects and tasks, coaching, training, performance management, and providing input into compensation decisions.
Key Objectives
Demonstrate knowledge of the practical infrastructure of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle.
Manage the support and maintenance process for the systems in your area of responsibility.
Develop an understanding of the business processes.
Demonstrate critical thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Operate within the company’s IT standards and conventions. Ensure appropriate methodologies, support processes, and procedures are followed.
Develop and maintain strong problem-solving and troubleshooting skills.
Demonstrate ability to think through complex technical problems and identify and resolve gaps/risks.
Use productivity tools (Outlook, Excel, Word, etc.) effectively.
Qualifications
Basic Qualifications
Bachelor’s degree in related field from an accredited institution
5+ years of IT Infrastructure and support experience
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. §730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Qualified IT candidate must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or be eligible to obtain the required authorizations from the relevant government agency. Business demands may require employer to proceed with candidates who are immediately eligible to access controlled technology.
Preferred Qualifications
Experience working with hardware and software vendors/suppliers.
Strong relationship skills and ability to interact with internal and external customers, other analysts, and management.
Experience in executing projects involving multiple groups.
Effective verbal and written communication skills
Experience with translating business requirements into system functional and non-functional requirements
Advanced knowledge of information technology systems, infrastructure, and operations
Ability to introduce new ideas and concepts that enhance the customer experience, streamline operations, and provide optimal security that fits the organization’s needs.
Solid understanding of systems analysis, design, and programming techniques
Knowledge of security methodologies, policies, standards, and best practices, including firewall rules, Active Directory, and row-level security
Software suites including Rockwell FactoryTalk, OSISoft PI, Kepware Middleware, Jboss, SharePoint
Pursue continuous learning consistent with evolving job requirements, changes in technology, and changes in the organization.
Security Clearance Required: No
Visa Candidate Considered: No